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Knowledge Graph

GUIDES

Ingestion

Search

Retrieve

Answer

SDKS

API

Authentication

API REFERENCE

Conversation APIs

Conversation Manager

Message Router

Notification Manager

Secure Messaging Manager

Core APIs

AI Services

Auth Manager

Case Manager

Activities visible to a customer

Supported Activity status and substatus values

Range query parameter representation

Retrieve attribute metadata for case resource

Retrieve cases by their IDs

Look up a case based on specific attributes

Change customer of a case

Edit closed case

Customer Manager

Department Manager

Events Channel

File Manager

Info Manager

Integration Manager

Micro Services Manager

Personalization Manager

User Manager

Work Assignment Manager

Knowledge APIs

Content Manager

Portal Manager

Case

Case APIs