My subscription

Overview

  • This API allows eGain authenticated customers and agents to get the list of subscribed articles.
SecurityoAuthUser or oAuthCustomer
Request
path Parameters
portalID
required
number
Example: 202200000001001
query Parameters
workflowMilestone
string

For agents with the View Author Portal or View Staging Portal actions, this determines which version of the article is returned; the most recent published version or the updated version currently being processed in a workflow.

Enum: "staging" "authoring" "publish"
Example: workflowMilestone=publish
$pagenum
string

Pagination parameter that specifies the page number of results to be returned. Used in conjunction with $pagesize.
Default value: 1

$pagesize
string

Pagination parameter that specifies the number of results per page. Used in conjunction with $pagenum.
Default value: 10

$rangestart
string

Range parameter that specifies the starting index of the range of results to be returned. Used in conjunction with $rangesize.
Default value: 1

$rangesize
string

Range parameter that specifies the number (range) of results to be returned. Used in conjunction with $rangestart.
Default value: 10

$attribute
string

The fields of the article to be returned.

Enum: "all" "articleMacro" "availabilityDate" "averageRating" "contentText" "orderNumber" "suggestionType" "timesRated" "availableEditions" "articleTypeAttributes" "milestone"
Example: $attribute=articleMacro
header Parameters
Accept-Language
required
string
Default: en-US

Language locale accepted by client (used for locale specific fields in resource representation and in error responses).

Enum: "en-US" "es-ES" "fr-FR" "it-IT" "de-DE" "nl-NL" "pt-BR" "pt-PT" "da-DK" "ru-RU" "fr-CA" "zh-CN" "ja-JP" "ko-KR" "sv-SE"
X-egain-tenant-id
string

Unique identifier for tenant.

X-egain-activity-id
integer

Numeric unique identifier of interaction from eGain.

X-interaction-id
string

Unique identifier for interaction from other CRM applications.

Responses
200

Success

400

Bad Request

401

Unauthorized

403

Forbidden

404

Not Found

406

Not acceptable

500

Internal server error

get/portals/{portalID}/articles/subscribed
Request samples
Response samples
application/json
{
  • "article": [
    ],
  • "paginationInfo": {
    }
}