API Documentation

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API Documentation

Advisor Desktop

Offers

Authentication

OAuth 2.0 Scopes

APIs

Conversation APIs

Conversation Manager

Message Router

Notification Manager

Secure Messaging Manager

Core APIs

AI Services

Case Manager

Customer Manager

Department Manager

Events Channel

File Manager

Info Manager

Micro Services Manager

User Manager

Work Assignment Manager

Knowledge APIs

Knowledge Console UI Hooks

Portal Manager

Popular Articles

User Milestones

Federated Search Event

Start Customer Escalation

Search Prior To Customer Escalation

Complete Customer Escalation

Avert Customer Escalation

Connectors Search Events

Escalation

Customer Escalation

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