API Documentation

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API Documentation

Advisor Desktop

Offers

Authentication

OAuth 2.0 Scopes

APIs

Conversation APIs

Conversation Manager

Message Router

Notification Manager

Secure Messaging Manager

Core APIs

AI Services

Auth Manager

Case Manager

Customer Manager

Department Manager

Events Channel

File Manager

Info Manager

Integration Manager

Micro Services Manager

User Manager

Work Assignment Manager

Knowledge APIs

Portal Manager

Get available casebases releases

Get details of a casebase release

Get all profiles available in portal

Start a Guided Help search

Perform a step in a Guided Help search

Get all cases of a cluster in release

Get details of a case

Accept Solution

Reject Solution

Create Quickpick

Get all Quickpicks for a portal

Resume a Quickpick

Popular Articles

User Milestones

Federated Search Event

Connectors Search Events

Guided Help

Guided Help APIs

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