The User Milestones API provides information about the milestones of an agent within the article workflow. This API helps track the progress of articles by grouping them into relevant milestones based on their current stage.
For example, an article might go through Knowledge Workflow Stages like Draft, Initial Review, Staging, Final Review and Publish. Articles in the Draft and Initial Review stages are part of the "authoring milestone", while articles in the Staging and Final Review stages are part of the "staging milestone".
Success
No Milestones configured for the user
Bad Request
Unauthorized
Forbidden
Not acceptable
Internal server error
{- "milestone": [
- {
- "name": {
- "value": "publish",
- "displayValue": "Published"
}
}
]
}