# Orchestration

Use this API to configure workflows for conversation between participants (Customer/Agent/Bot applications).

## Create Orchestration

 - [POST /orchestrations](https://apidev.egain.com/apis/v3/conversation/conversationmgr/api-bundled/orchestration/createorchestration.md): # Overview
Use this API to configure workflows for conversations between participants (Customer/Agent/Bot applications).
New Account API process flow: Authenticiation > Client Application > Participant > Channel > Orchestration > Account        
## Scope
Client application must have 'app.conversation.conversationmgr.manage' scope assigned.

## Get Orchestrations

 - [GET /orchestrations](https://apidev.egain.com/apis/v3/conversation/conversationmgr/api-bundled/orchestration/getallorchestration.md): # Overview
Use this API to Get all conversation orchestration details.
## Scope
Client application must have 'app.conversation.conversationmgr.manage' or 'app.conversation.conversationmgr.read' scope assigned.

## Get Orchestration

 - [GET /orchestrations/{id}](https://apidev.egain.com/apis/v3/conversation/conversationmgr/api-bundled/orchestration/getorchestration.md): # Overview
Use this API to Get orchestration details.
## Scope
Client application must have 'app.conversation.conversationmgr.manage' or 'app.conversation.conversationmgr.read' scope assigned.

## Update Orchestration

 - [PUT /orchestrations/{id}](https://apidev.egain.com/apis/v3/conversation/conversationmgr/api-bundled/orchestration/updateorchestration.md): # Overview
Use this API to update existing orchestration configuration.
## Scope
Client application must have 'app.conversation.conversationmgr.manage' scope assigned.

## Delete Orchestration

 - [DELETE /orchestrations/{id}](https://apidev.egain.com/apis/v3/conversation/conversationmgr/api-bundled/orchestration/deleteorchestration.md): # Overview
Use this API to delete an existing orchestration. If an orchestration object is in use in a channel account, then the orchestration object cannot be deleted.
## Scope
Client application must have 'app.conversation.conversationmgr.manage' scope assigned.