# Get Article List by ID ## Overview The Get Article Lists by ID API returns the details of a quick access Article list that is configured for a portal. Only those articles in the quick access list articles are returned and are: - Available for current user profile. - Tagged with at least one of the provided tags, if tags query parameter is provided. - Displayable. An Article is displayable if "Include in browse on portals" property is enable for the Article. Endpoint: GET /portals/{portalID}/articlelists/{listID} Security: oAuthUser, oAuthOnBehalfOfUser, oAuthCustomer, oAuthOnBehalfOfCustomer, oAuthAnonymousCustomer ## Header parameters: - `x-egain-activity-id` (string) A unique numeric interaction identifier from eGain. Example: "59237" - `x-ext-integration-id` (string) The unique numeric identifier for a tenant, used in self-service functionality as well as third-party integrations.Note: The x-ext-integration-id and x-ext-interaction-id headers must always be provided together and cannot be supplied independently.The x-egain-activity-id may be provided on its own, or it may be provided along with both x-ext-integration-id and x-ext-interaction-id. - `x-ext-interaction-id` (string) A unique interaction identifier from other CRM applications.Note: The x-ext-integration-id and x-ext-interaction-id headers must always be provided together and cannot be supplied independently.The x-egain-activity-id may be provided on its own, or it may be provided along with both x-ext-integration-id and x-ext-interaction-id. - `Accept-Language` (string, required) The Language locale accepted by the client (used for locale specific fields in resource representation and in error responses). Enum: "en-US", "es-ES", "fr-FR", "it-IT", "de-DE", "nl-NL", "pt-BR", "pt-PT", "da-DK", "ru-RU", "fr-CA", "zh-CN", "ja-JP", "ko-KR", "sv-SE" ## Path parameters: - `portalID` (string, required) The ID of the portal being accessed.A portal ID is composed of a 2-4 letter prefix, followed by a dash and 4-15 digits. Example: "PROD-1000" - `listID` (string, required) The ID of the list to be returned. Example: "PROD-12345" ## Query parameters: - `$filter[topicId]` (string) The ID of the topic. It is used to restrict to a specific topic. Example: "PROD-1067" - `articleResultAdditionalAttributes` (array) The attributes of an Article to be returned in addition to the default list of attributes, listed below. Multiple additional attributes can be specified using a comma-separated list. Passing 'all' will return all attributes. #### Default Attributes These Article attributes are always returned: | Name | Description | ---- | ----------- | id | The ID of the Article. | name | The name of the Article. | articleType | The Article Type and its attributes. | createdBy | The ID, first name, middle name and last name of the user that created the Article. | createdDate | The date that the Article was created. | hasAttachments | True: The Article has one or more attachments.False: The Article does not have any attachments. | languageCode | The language code of the Article language. | modifiedBy | The ID, first name, middle name and last name of the user that last modified the Article. | modifiedDate | The date that the Article was last modified on. | link | The link object, used to retrieve the details of the Article. | versionId | The ID of the Article version that is returned. Enum: "averageRating", "customAttributes", "description", "articleSummary", "imageURL", "isSubscribed", "timesRated", "topicBreadcrumb", "ownedBy", "ownedBy.userName", "workflow", "compliance", "personalization", "all" - `$lang` (string) The language that describes the details of a resource. Resources available in different languages may differ from each other.If lang is not passed, then the portal's default language is used. Enum: "en-US", "fr-FR", "en-GB", "es-ES", "it-IT", "nl-NL", "da-DA", "sv-SE", "pt-PT", "fi-FI", "no-NB", "no-NN", "ja-JA", "de-DE", "pt-BR", "zh-CN", "zh-TW", "ko-KO", "ru-RU", "el-EL", "tr-TR", "pl-PL", "cs-CS", "sk-SK", "hu-HU", "sr-SR", "ar-SA", "hr-HR", "ro-RO", "th-TH", "de-AT", "vi-VN", "id-ID", "ms-MY", "fil-PH", "fr-CA", "hi-IN", "uk-UA", "bg-BG", "sl-SI", "xx-XX" ## Response 200 fields (application/json): - `name` (string, required) The name of the article list. - `id` (string, required) The ID of the article list.An article list ID is either a 4-digit number or composed of a 2-4 letter prefix, followed by a dash and 4-15 digits. - `description` (string) The description of the article list. The maximum allowed article list description size is 1 KB. - `typeId` (string) The type of the article list. Example: "12" - `articles` (array) An array of articles that belong to the article list. - `articles.id` (string) The ID of the Article.An Article ID is composed of a 2-4 letter prefix, followed by a dash and 4-15 digits. - `articles.articleType` (object) The type of the Article and its attributes. - `articles.articleType.articleCategoryId` (integer) Specifies the article category ID. - `articles.articleType.typeName` (string) Indicates the article type name. - `articles.articleType.useStructuredAuthoring` (boolean) Indicates whether structured authoring is enabled for this article type, requiring content to be created using predefined fields - `articles.articleType.articleTypeId` (string) The ID of the Article Type. Example: "932100000002020" - `articles.articleKeywords` (string) A comma-separated list of keywords associated with this Article. 1 KB max size limit. - `articles.articleSummary` (string) A brief summary of the Article, provided as metadata. 1 KB max size limit. - `articles.averageRating` (number) The average rating of the Article. - `articles.createdBy` (object) - `articles.createdBy.id` (string) The ID of the user that created this resource. - `articles.createdBy.userName` (string) The resource creator's username. - `articles.createdBy.firstName` (string) The resource creator's first name. - `articles.createdBy.middleName` (string) The resource creator's middle name. - `articles.createdBy.lastName` (string) The resource creator's last name. - `articles.modifiedBy` (object) - `articles.modifiedBy.id` (string) The ID of the user that modified this resource. - `articles.modifiedBy.userName` (string) The resource modifier's username. - `articles.modifiedBy.firstName` (string) The resource modifier's first name. - `articles.modifiedBy.middleName` (string) The resource modifier's middle name. - `articles.modifiedBy.lastName` (string) The resource modifier's last name. - `articles.ownedBy` (object) - `articles.ownedBy.id` (string) The ID of the user that owns this resource. - `articles.ownedBy.userName` (string) The resource owner's username. - `articles.ownedBy.firstName` (string) The resource owner's first name. - `articles.ownedBy.middleName` (string) The resource owner's middle name. - `articles.ownedBy.lastName` (string) The resource owner's last name. - `articles.createdDate` (string) - `articles.customAttributes` (array) A list of custom attributes. - `articles.customAttributes.name` (string) The custom attribute's name. - `articles.customAttributes.value` (array) The custom attribute's values. - `articles.customAttributes.type` (string) The custom attribute's type. Enum: "STRING", "INTEGER", "BOOLEAN", "DATETIME" - `articles.description` (string) A description of the Article. The maximum allowed Article description size is 1 KB. - `articles.hasAttachments` (boolean) Indicates whether the Article has any attachments. - `articles.isSubscribed` (boolean) Indicates whether the Article is subscribed for notifications. - `articles.modifiedDate` (string) The date on which the Article was last modified. - `articles.languageCode` (string) Language code of the resource's language. Enum: "en-US", "fr-FR", "en-GB", "es-ES", "it-IT", "nl-NL", "da-DA", "sv-SE", "pt-PT", "fi-FI", "no-NB", "no-NN", "ja-JA", "de-DE", "pt-BR", "zh-CN", "zh-TW", "ko-KO", "ru-RU", "el-EL", "tr-TR", "pl-PL", "cs-CS", "sk-SK", "hu-HU", "sr-SR", "ar-SA", "hr-HR", "ro-RO", "th-TH" - `articles.link` (object) Defines the relationship between this resource and another object. - `articles.link.rel` (string) Defines the relationship between a linked resource and the current object.For example: self, prev, next or an object name such as 'user', 'folder' etc. - `articles.link.href` (string) The URL that specifies the link's destination. - `articles.imageURL` (string) The URL of the image that is present in the Article version. It is used as the thumbnail image for the Article. - `articles.name` (string) The name of the Article. - `articles.timesRated` (integer) The number of times that this Article has been rated. - `articles.topicBreadcrumb` (array) A list of topics from the root topic to this Article. There may be multiple paths. - `articles.topicBreadcrumb.topicSummary` (array) An instance of TopicSummary. - `articles.topicBreadcrumb.topicSummary.id` (string) The alphanumeric ID of the topic.A topic ID is composed of a 2-4 letter prefix, followed by a dash and 4-15 digits. Example: "PROD-1921" - `articles.topicBreadcrumb.topicSummary.name` (string) The name of the topic. - `articles.versionId` (string) The ID of this version of the Article. - `articles.workflow` (object) The Article's workflow. - `articles.workflow.stages` (array) An array of stages for the workflow. - `articles.workflow.stages.name` (string) The name of the stage. - `articles.workflow.stages.milestone` (object) A resource's workflow milestone. - `articles.workflow.stages.milestone.name` (object) The identifiers of the milestone. - `articles.workflow.stages.milestone.name.value` (string) The name of the milestone. - `articles.workflow.stages.milestone.name.displayValue` (string) The readable name of the milestone. - `articles.compliance` (object) This schema contains the compliance details for an Article. - `articles.compliance.startDate` (object) The start date for the Article. - `articles.compliance.startDate.date` (string, required) The date in the format YYYY-MM-DDTHH:MM:SS. - `articles.compliance.dueDate` (object) The end date for the Article. - `articles.personalization` (object) Personalization allows the filtering of search results and controls the access to articles and article editions. - `articles.personalization.accessTags` (object) - `articles.personalization.accessTags.tagCategory` (array) An array of tag categories. Note that the total number of tag categories cannot exceed 20. - `articles.personalization.accessTags.tagCategory.name` (string) The name of the tag category. - `articles.personalization.accessTags.tagCategory.id` (string) The ID of the tag category. A tag category ID is composed of a 4-letter prefix, followed by a dash and 4-15 digits. - `articles.personalization.accessTags.tagCategory.tags` (object) - `articles.personalization.accessTags.tagCategory.tags.tag` (array) An array of tags. - `articles.personalization.accessTags.tagCategory.tags.tag.name` (string) Example: "Blue" - `articles.personalization.accessTags.tagCategory.tags.tag.id` (string) Example: "PROD-13206" - `articles.personalization.accessTags.tagCategory.tagGroups` (object) - `articles.personalization.accessTags.tagCategory.tagGroups.tagGroup` (array) An array of tag groups. - `articles.personalization.filters` (object) - `articles.personalization.publishViews` (object) - `articles.personalization.publishViews.publishView` (array) Publish views allow authors to tailor the contents of an article to different audiences by controlling visibility of certain article content using tags.The total number of publish views is limited to 20. - `articles.personalization.publishViews.publishView.name` (string) name of the publish view - `articles.personalization.publishViews.publishView.tagCategories` (array) Tag categories are comprised of both tags and tag groups.Note that the total number of tag and tag groups cannot exceed 20. - `articles.personalization.publishViews.publishView.tagCategories.tagCategory` (array) ## Response 400 fields (application/json): - `code` (string, required) A string that follows the pattern {integer}-{integer}. The first {integer} is the http status code. This code as a whole is unique. * For example, error codes "400-101" and "404-101" are distinctly different. - `developerMessage` (string, required) A summary of the error. - `details` (array) - `details.key` (string, required) - `details.value` (string) - `userMessage` (string) UI friendly messages are only supported by some APIs. The client must explicitly request UI friendly messages by passing the X-egain-error-message=yes* header. ## Response 401 fields (application/json): - `code` (string, required) A string that follows the pattern {integer}-{integer}. The first {integer} is the http status code. This code as a whole is unique. * For example, error codes "400-101" and "404-101" are distinctly different. - `developerMessage` (string, required) A summary of the error. - `details` (array) - `details.key` (string, required) - `details.value` (string) - `userMessage` (string) UI friendly messages are only supported by some APIs. The client must explicitly request UI friendly messages by passing the X-egain-error-message=yes* header. ## Response 403 fields (application/json): - `code` (string, required) A string that follows the pattern {integer}-{integer}. The first {integer} is the http status code. This code as a whole is unique. * For example, error codes "400-101" and "404-101" are distinctly different. - `developerMessage` (string, required) A summary of the error. - `details` (array) - `details.key` (string, required) - `details.value` (string) - `userMessage` (string) UI friendly messages are only supported by some APIs. The client must explicitly request UI friendly messages by passing the X-egain-error-message=yes* header. ## Response 404 fields (application/json): - `code` (string, required) A string that follows the pattern {integer}-{integer}. The first {integer} is the http status code. This code as a whole is unique. * For example, error codes "400-101" and "404-101" are distinctly different. - `developerMessage` (string, required) A summary of the error. - `details` (array) - `details.key` (string, required) - `details.value` (string) - `userMessage` (string) UI friendly messages are only supported by some APIs. The client must explicitly request UI friendly messages by passing the X-egain-error-message=yes* header. ## Response 406 fields (application/json): - `code` (string, required) A string that follows the pattern {integer}-{integer}. The first {integer} is the http status code. This code as a whole is unique. * For example, error codes "400-101" and "404-101" are distinctly different. - `developerMessage` (string, required) A summary of the error. - `details` (array) - `details.key` (string, required) - `details.value` (string) - `userMessage` (string) UI friendly messages are only supported by some APIs. The client must explicitly request UI friendly messages by passing the X-egain-error-message=yes* header. ## Response 500 fields (application/json): - `code` (string, required) A string that follows the pattern {integer}-{integer}. The first {integer} is the http status code. This code as a whole is unique. * For example, error codes "400-101" and "404-101" are distinctly different. - `developerMessage` (string, required) A summary of the error. - `details` (array) - `details.key` (string, required) - `details.value` (string) - `userMessage` (string) UI friendly messages are only supported by some APIs. The client must explicitly request UI friendly messages by passing the X-egain-error-message=yes* header. ## Response 204 fields