# Add Article to Reply ## Overview The Add Article to Reply API captures events for articles used in a reply for a digital channel activity. Note: Either the x-ext-activity-id orx-ext-integration-id and x-ext-interaction-id header must be provided. ## Permissions * Only Agents can invoke this API. Endpoint: PUT /portals/{portalID}/articles/{articleID}/addtoreply Security: oAuthUser, oAuthOnBehalfOfUser ## Header parameters: - `x-egain-activity-id` (string) A unique numeric interaction identifier from eGain. Example: "59237" - `x-ext-integration-id` (string) The unique numeric identifier for a tenant, used in self-service functionality as well as third-party integrations.Note: The x-ext-integration-id and x-ext-interaction-id headers must always be provided together and cannot be supplied independently.The x-egain-activity-id may be provided on its own, or it may be provided along with both x-ext-integration-id and x-ext-interaction-id. - `x-ext-interaction-id` (string) A unique interaction identifier from other CRM applications.Note: The x-ext-integration-id and x-ext-interaction-id headers must always be provided together and cannot be supplied independently.The x-egain-activity-id may be provided on its own, or it may be provided along with both x-ext-integration-id and x-ext-interaction-id. - `Accept-Language` (string, required) The Language locale accepted by the client (used for locale specific fields in resource representation and in error responses). Enum: "en-US", "es-ES", "fr-FR", "it-IT", "de-DE", "nl-NL", "pt-BR", "pt-PT", "da-DK", "ru-RU", "fr-CA", "zh-CN", "ja-JP", "ko-KR", "sv-SE" - `Accept` (string, required) The content type accepted by the client. Enum: "application/json" ## Path parameters: - `portalID` (string, required) The ID of the portal being accessed.A portal ID is composed of a 2-4 letter prefix, followed by a dash and 4-15 digits. Example: "PROD-1000" - `articleID` (string, required) The ID of the Article.An Article ID is composed of a 2-4 letter prefix followed by a dash and 4-15 digits. Example: "PROD-2996" ## Request fields (application/json): - `versionId` (string, required) An Article version's ID. Example: "PROD-12416" - `editionId` (string) An Article edition's ID. Example: "PROD-13015" - `language` (object, required) The knowledge base language in which the version is created. Example: {"code":"en-US"} - `language.code` (string, required) The code of the language. Enum: "en-US", "fr-FR", "en-GB", "es-ES", "it-IT", "nl-NL", "da-DA", "sv-SE", "pt-PT", "fi-FI", "no-NB", "no-NN", "ja-JA", "de-DE", "pt-BR", "zh-CN", "zh-TW", "ko-KO", "ru-RU", "el-EL", "tr-TR", "pl-PL", "cs-CS", "sk-SK", "hu-HU", "sr-SR", "ar-SA", "hr-HR", "ro-RO", "th-TH", "de-AT", "vi-VN", "id-ID", "ms-MY", "fil-PH", "fr-CA", "hi-IN", "uk-UA", "bg-BG", "sl-SI", "xx-XX" ## Response 400 fields (application/json): - `code` (string, required) A string that follows the pattern {integer}-{integer}. The first {integer} is the http status code. This code as a whole is unique. * For example, error codes "400-101" and "404-101" are distinctly different. - `developerMessage` (string, required) A summary of the error. - `details` (array) - `details.key` (string, required) - `details.value` (string) - `userMessage` (string) UI friendly messages are only supported by some APIs. The client must explicitly request UI friendly messages by passing the X-egain-error-message=yes* header. ## Response 401 fields (application/json): - `code` (string, required) A string that follows the pattern {integer}-{integer}. The first {integer} is the http status code. This code as a whole is unique. * For example, error codes "400-101" and "404-101" are distinctly different. - `developerMessage` (string, required) A summary of the error. - `details` (array) - `details.key` (string, required) - `details.value` (string) - `userMessage` (string) UI friendly messages are only supported by some APIs. The client must explicitly request UI friendly messages by passing the X-egain-error-message=yes* header. ## Response 403 fields (application/json): - `code` (string, required) A string that follows the pattern {integer}-{integer}. The first {integer} is the http status code. This code as a whole is unique. * For example, error codes "400-101" and "404-101" are distinctly different. - `developerMessage` (string, required) A summary of the error. - `details` (array) - `details.key` (string, required) - `details.value` (string) - `userMessage` (string) UI friendly messages are only supported by some APIs. The client must explicitly request UI friendly messages by passing the X-egain-error-message=yes* header. ## Response 404 fields (application/json): - `code` (string, required) A string that follows the pattern {integer}-{integer}. The first {integer} is the http status code. This code as a whole is unique. * For example, error codes "400-101" and "404-101" are distinctly different. - `developerMessage` (string, required) A summary of the error. - `details` (array) - `details.key` (string, required) - `details.value` (string) - `userMessage` (string) UI friendly messages are only supported by some APIs. The client must explicitly request UI friendly messages by passing the X-egain-error-message=yes* header. ## Response 406 fields (application/json): - `code` (string, required) A string that follows the pattern {integer}-{integer}. The first {integer} is the http status code. This code as a whole is unique. * For example, error codes "400-101" and "404-101" are distinctly different. - `developerMessage` (string, required) A summary of the error. - `details` (array) - `details.key` (string, required) - `details.value` (string) - `userMessage` (string) UI friendly messages are only supported by some APIs. The client must explicitly request UI friendly messages by passing the X-egain-error-message=yes* header. ## Response 500 fields (application/json): - `code` (string, required) A string that follows the pattern {integer}-{integer}. The first {integer} is the http status code. This code as a whole is unique. * For example, error codes "400-101" and "404-101" are distinctly different. - `developerMessage` (string, required) A summary of the error. - `details` (array) - `details.key` (string, required) - `details.value` (string) - `userMessage` (string) UI friendly messages are only supported by some APIs. The client must explicitly request UI friendly messages by passing the X-egain-error-message=yes* header. ## Response 204 fields ## Response 415 fields