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Create Contact Point ====================

Overview


This section contains the required and optional elements for contact point. Multiple contact points can be created for a contact person.

Create email contact point


Elements required in request body

NameDescription
emailAddressMust be a valid email address. Refer Email Address definition for the valid email address format.
If "Customer departmentalization" setting is enabled in the application, the provided email address must not be associated with any existing contact points in the same department.
If "Customer departmentalization" setting is disabled in application, the provided email address must not be associated with any existing contact points in the application.

Optional elements allowed in request body

None

Create phone contact point


Elements required in request body

NameDescription
type.valuePhone type.
phoneNoPhone number. This accepts any string representation. It is the client's responsibility to send in the correct number.

Optional elements allowed in request body

NameDescription
countryCodeCountry code.
areaCodeArea code.
extensionExtension.

Create postal contact point


Elements required in request body

NameDescription
type.valuePostal type.
address_1Address line 1 of the postal contact point.

Optional elements allowed in request body

NameDescription
address_2Address line 2 of the postal contact point.
cityCity of the postal contact point.
stateState of the postal contact point.
zipZip code of the postal contact point.
countryCountry of the postal contact point.
regionRegion of the postal contact point.

Create web contact point


Elements required in request body

NameDescription
urlURL of the website contact point.

Optional elements allowed in request body

None

Create social contact point


Elements required in request body

NameDescription
type.valueType of social contact point.
socialIdSocial ID of the social contact point.

Optional elements allowed in request body

None