Use this API to Get all conversation orchestration details.
Client application must have 'app.conversation.conversationmgr.manage' or 'app.conversation.conversationmgr.read' scope assigned.
OK
Bad Request
Unauthorized
Forbidden
Internal server error
{- "orchestration": [
- {
- "id": "45a095f4-d0ee-4220-a689-22b541c58f67",
- "name": "default_orchestration",
- "description": "Created for Custom channel.",
- "active": true,
- "created": "2021-03-21T14:29:01.516Z",
- "modified": "2021-03-28T14:29:01.516Z",
- "applications": {
- "botConfiguration": {
- "forwardTranscript": true,
- "bots": [
- {
- "id": "a09dddd6-394b-4039-86bc-a5dd89ee5e8d",
- "participant": {
- "id": "b09dddd6-394b-4039-86bc-a5dd89ee5e8d"
}, - "onEscalation": {
- "agent": {
- "id": "c09dddd6-394b-4039-86bc-a5dd89ee5e8d"
}
}
}
]
}, - "customerConfiguration": {
- "customer": {
- "id": "b09dddd6-394b-4039-86bc-a5dd89ee5e8d"
}
}
}
}, - {
- "id": "b5fc053c-77f4-4445-b6df-2e744aef8f4f",
- "name": "default_orchestration_2",
- "description": "Created for Custom channel",
- "active": true,
- "created": "2021-03-21T14:29:01.516Z",
- "modified": "2021-03-28T14:29:01.516Z",
- "applications": {
- "customerConfiguration": {
- "customer": {
- "id": "b09dddd6-394b-4039-86bc-a5dd89ee5e8d"
}
}, - "agentConfiguration": {
- "agents": [
- {
- "id": "c09dddd6-394b-4039-86bc-a5dd89ee5e8d"
}
]
}
}
}
]
}