Use this API to retrieve queues in a department. Only queues that the logged in user can view are returned.
All of the following are required:
OK
No Content
Bad Request
Unauthorized
Forbidden
Not Found
Not Acceptable
Internal server error
{- "queue": [
- {
- "name": "Default exception queue",
- "link": [
- {
- "rel": "self",
- "href": "/core/workassignmentmgr/v3/queue/21"
}
], - "department": {
- "name": "Service",
- "id": "999"
}, - "active": true,
- "exceptionQueue": true,
- "lastModified": "2021-01-14T14:15:13.000Z",
- "lastModifiedBy": {
- "user": {
- "name": "System",
- "id": "12"
}
}, - "id": "21"
}, - {
- "name": "Chat queue",
- "link": [
- {
- "rel": "self",
- "href": "/core/workassignmentmgr/v3/queue/1000"
}
], - "department": {
- "name": "Service",
- "id": "999"
}, - "active": true,
- "exceptionQueue": false,
- "lastModified": "2021-09-09T11:10:36.000Z",
- "lastModifiedBy": {
- "user": {
- "firstName": "Partition",
- "lastName": "Administrator",
- "id": "1"
}
}, - "id": "1000"
}, - {
- "name": "Email queue",
- "link": [
- {
- "rel": "self",
- "href": "/core/workassignmentmgr/v3/queue/1001"
}
], - "department": {
- "name": "Service",
- "id": "999"
}, - "active": true,
- "exceptionQueue": false,
- "lastModified": "2021-08-25T12:55:07.000Z",
- "lastModifiedBy": {
- "user": {
- "firstName": "Partition",
- "lastName": "Administrator",
- "id": "1"
}
}, - "id": "1001"
}, - {
- "name": "Call queue",
- "link": [
- {
- "rel": "self",
- "href": "/core/workassignmentmgr/v3/queue/1002"
}
], - "department": {
- "name": "Service",
- "id": "999"
}, - "active": true,
- "exceptionQueue": false,
- "lastModified": "2021-01-14T14:15:13.000Z",
- "lastModifiedBy": {
- "user": {
- "name": "System",
- "id": "12"
}
}, - "id": "1002"
}, - {
- "name": "Social Queue",
- "link": [
- {
- "rel": "self",
- "href": "/core/workassignmentmgr/v3/queue/1003"
}
], - "department": {
- "name": "Service",
- "id": "999"
}, - "active": true,
- "exceptionQueue": false,
- "lastModified": "2021-01-14T14:15:13.000Z",
- "lastModifiedBy": {
- "user": {
- "name": "System",
- "id": "12"
}
}, - "id": "1003"
}
], - "paginationInfo": {
- "count": 5,
- "pagenum": 1,
- "pagesize": 25
}
}