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Knowledge Graph

GUIDES

Ingestion

Search

Retrieve

Answer

Knowledge

SDKS

API

Authentication

API REFERENCE

Conversation APIs

Conversation Manager

Message Router

Notification Manager

Secure Messaging Manager

Core APIs

AI Services

Auth Manager

Case Manager

Activities visible to a customer

Supported Activity status and substatus values

Range query parameter representation

Create activity note

Retrieve specific note of activity

Retrieve notes of activity

Delete activity notes

Create case note

Retrieve specific note of case

Retrieve notes of case

Delete case notes

Customer Manager

Department Manager

Events Channel

File Manager

Info Manager

Integration Manager

Micro Services Manager

Personalization Manager

User Manager

Work Assignment Manager

Knowledge APIs

Content Manager

Portal Manager

Note

Note APIs