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Event for Search Using Connectors

Request

Overview

The Event for Search Using Connectors API creates an event to initiate a search operation for retrieving content from external sources or integrations within the portal. It allows users to set up search events based on specified criteria.

Security
oAuthUser(Required scopes:
https://api.egain.cloud/auth/kno...
)
or oAuthOnBehalfOfUser(Required scopes:
https://api.egain.cloud/auth/kno...
)
or oAuthCustomer(Required scopes:
https://api.egain.cloud/auth/kno...
)
or oAuthOnBehalfOfCustomer(Required scopes:
https://api.egain.cloud/auth/kno...
)
or oAuthAnonymousCustomer(Required scopes:
https://api.egain.cloud/auth/kno...
)
Path
portalIDstring, [ 7 .. 20 ] characters^[a-zA-Z0-9]{2,4}-\d{4,15}$required

The ID of the portal being accessed.

A portal ID is composed of a 2-4 letter prefix, followed by a dash and 4-15 digits.

Example:PROD-1000
Headers
Content-Typestringrequired

The media type sent by the client.

Default:"application/json"
Value:"application/json"
Accept-Languagestringrequired

The Language locale accepted by the client (used for locale specific fields in resource representation and in error responses).

Enum:"en-US""es-ES""fr-FR""it-IT""de-DE""nl-NL""pt-BR""pt-PT""da-DK""ru-RU"
Example:en-US
x-ext-integration-idstring, <= 40 characters^[\w\W]+$

The unique numeric identifier for a tenant, used in self-service functionality as well as third-party integrations.

Note: The x-ext-integration-id and x-ext-interaction-id headers must always be provided together and cannot be supplied independently.

The x-egain-activity-id may be provided on its own, or it may be provided along with both x-ext-integration-id and x-ext-interaction-id.

Examples:
uuid
3155180e-0c13-43e9-9c38-e9045bcbf176
hex
00Dbn00000IxGnx
x-egain-activity-idstring, [ 4 .. 9 ] characters^[0-9]{4,9}$

A unique numeric interaction identifier from eGain.

Example:59237
x-ext-interaction-idstring, <= 40 characters^[\w\W]+$

A unique interaction identifier from other CRM applications.

Note: The x-ext-integration-id and x-ext-interaction-id headers must always be provided together and cannot be supplied independently.

The x-egain-activity-id may be provided on its own, or it may be provided along with both x-ext-integration-id and x-ext-interaction-id.

Examples:
uuid
3155180e-0c13-43e9-9c38-e9045bcbf176
hex
00Dbn00000IxGnx
Bodyapplication/jsonrequired
languageCodestring(languageCode)required

The language of a resource. Resources available in different languages may differ from each other.

Enum:"en-US""fr-FR""en-GB""es-ES""it-IT""nl-NL""da-DA""sv-SE""pt-PT""fi-FI"
Example:"en-US"
qstring, [ 1 .. 1024 ] charactersrequired

The string to use for the search.

Example:"India"
numberOfSearchResultsinteger, (int32), [ 1 .. 25 ]required
Example:10
POST
/portals/{portalID}/search/connectors/event
curl -i -X POST \
  https://api.egain.cloud/knowledge/portalmgr/v4/portals/PROD-1000/search/connectors/event \
  -H 'Accept-Language: en-US' \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Content-Type: application/json' \
  -H 'x-egain-activity-id: 59237' \
  -H 'x-ext-integration-id: 3155180e-0c13-43e9-9c38-e9045bcbf176' \
  -H 'x-ext-interaction-id: 3155180e-0c13-43e9-9c38-e9045bcbf176' \
  -d '{
    "languageCode": "en-US",
    "q": "India",
    "numberOfSearchResults": 10
  }'

Responses

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Response
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