Knowledge APIs
/- Portal Manager
- V4
- Get Article Permissions By ID
Get Article by ID
Get Article By ID with Editions
Get Article Edition Details
Get All Article Types in a Department
Add Article to Reply
Add as Reference
Get Articles in Topic
Get Article Attachment By ID
Get Article Attachment in Portal
Get Related Articles
Get Announcement Articles
Get Article Ratings
Rate an Article
Get Pending Article Compliances
Get Acknowledged Article Compliances
Comply With an Article
My Subscription
Subscribe to an Article
Unsubscribe to an Article
Get Article Personalization Details
Get Article Permissions B...
- The Get Article Permission by ID permits a user to retrieve permissions associated to an article.
Security
oAuthUser(Required scopes:
https://api.egain.cloud/auth/kno...
) or oAuthOnBehalfOfUser(Required scopes: https://api.egain.cloud/auth/kno...
) or oAuthCustomer(Required scopes: https://api.egain.cloud/auth/kno...
) or oAuthOnBehalfOfCustomer(Required scopes: https://api.egain.cloud/auth/kno...
) or oAuthAnonymousCustomer(Required scopes: https://api.egain.cloud/auth/kno...
)The unique numeric identifier for a tenant, used in self-service functionality as well as third-party integrations.
Note: The x-ext-integration-id and x-ext-interaction-id headers must always be provided together and cannot be supplied independently.
The x-egain-activity-id may be provided on its own, or it may be provided along with both x-ext-integration-id and x-ext-interaction-id.
Examples:
uuid
3155180e-0c13-43e9-9c38-e9045bcbf176hex
00Dbn00000IxGnxA unique interaction identifier from other CRM applications.
Note: The x-ext-integration-id and x-ext-interaction-id headers must always be provided together and cannot be supplied independently.
The x-egain-activity-id may be provided on its own, or it may be provided along with both x-ext-integration-id and x-ext-interaction-id.
Examples:
uuid
3155180e-0c13-43e9-9c38-e9045bcbf176hex
00Dbn00000IxGnxGET
- oAuthUser
- oAuthOnBehalfOfUser
- oAuthCustomer
- oAuthOnBehalfOfCustomer
- oAuthAnonymousCustomer
curl -i -X GET \
https://api.egain.cloud/knowledge/portalmgr/v4/portals/PROD-1000/articles/PROD-2996/permissions \
-H 'Accept-Language: en-US' \
-H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
-H 'x-egain-activity-id: 59237' \
-H 'x-ext-integration-id: 3155180e-0c13-43e9-9c38-e9045bcbf176' \
-H 'x-ext-interaction-id: 3155180e-0c13-43e9-9c38-e9045bcbf176'Response
{ "articleID": "EGSP-2433", "permissions": { "view": true, "edit": false } }